Roosevelt Inn

Hotel Reservations
1-800-257-8923
phone hours
8 a.m. ~ 10 p.m.
mountain time

Book on line
anytime by
clicking here

Hotel Phone
1-605-666-4599

Phone Hours
8 a.m ~ 10 p.m.

Hotel email
info@rosyinn.com

Policies

Here is a list of our policies. These policies are effective as of 1 March 2010 apply to all reservations made upon or after that date.

Check-in/Check Out: Check-out time is 10:30 a.m. However, we will grant a one-hour extension without charge if requested in advance. Check-in time is 2 p.m. Rooms not claimed by 11 p.m. will be treated as "no-shows" and a charge equal to the one-day rate and applicable taxes will apply.
Deposits: Reservations must be guaranteed by deposit. We do not accept "hold until 4 p.m. or 6 p.m." reservations. Sorry, but credit card guaranteed reservations are not accepted. All reservations are subject to a minimum deposit equal to the first night's lodging plus applicable taxes, however advance payments for the full amount of the booking are required for reservations during special events such as the Sturgis Motorcycle Rally.
Refund of deposits: A $30 transaction fee is charged for the cancellation of any reservation held for more than 72 hours and less than 120 days. This fee is deducted from any refund due on the deposit. Deposits held longer than 120 days are non-refundable. Deposits for rooms held for special events are non-refundable. Deposits may be required for special cases which may include but are not limited to certain dates, some discounts and group bookings are non-refundable. As of March 1, 2010 some credit card issuers initiated additional transaction fees to merchants. If such a fee is assessed by your credit card issuer, we will deduct the fee amount plus 50 cents from any refunds due to you even if the reservation is held for less than 24 hours.
Minimum Stays: Certain discounts and bookings may require a minimum period of stay. No refunds will be given for unused nights on multi-night bookings in the event of an early departure.
Cancellations: 72-hour notice is required for cancellation. Cancellations made without proper notice or "no-shows" will be subject to a cancellation fee equal to one-night's room rental plus applicable taxes or forefiture of the deposit, whichever amount is larger. Cancellations made later than 3 p.m. on the day 72 hours prior to the scheduled arrival date are subject to deposit forfeiture.
Discounts: Only one discount may be applied to a room rate. AAA and AARP members, government employees, travel industry employees, active duty and retired military members, and other selected groups may receive a discount off the published room rate. Discounts are not available during certain dates. Discounts must be claimed at the time of booking and are available only through on-line bookings at this web site. Discounts are not available for phone orders or in addition to published rates on third-party booking engines such as Expedia or Tavelocity.
Extended Stay Discounts: Advance reservations are required to receive a discount for stays of three or more more days. Extended stay discounts must be booked on-line through this site.
Group Rate Discounts: A minimum of 20 room nights are required to qualify for a group rate discount. (Example: 10 rooms for two nights, equals 20 room days.) A group-rate contract is required and payment must be made by check or money order in advance.
"Bill Splitting" is not permitted on bookings for adjoining (connecting rooms) or multi-night bookings. Should the parties wish to pay for connecting rooms separately such rooms will be billed at the "rack rate" for the individual rooms and no discounts will apply. Likewise should parties wish to split the bill for a multi-night stay, the rate will be computed as the daily "rack rate" and no discounts will apply.
No Pets: The Roosevelt Inn maintains a "No-Pet Policy." However handicapped-assist animals are always welcome. We reserve the right to evict any guest who brings a pet into a guest room or public area. No refunds will be given upon such eviction and extra cleanup charges may be assessed.
No Smoking: The Roosevelt Inn is 100 per cent smoke-free. We reserve the right to evict any guest who smokes in a guest room or public area. No refunds will be given upon such eviction and extra cleanup charges may be assessed.
Valuables: Under no circumstances will the Roosevelt Inn, its management, owners or principals, employees, affiliate organizations or any other person or entity directly or indirectly associated with the Roosevelt Inn be responsible for valuables left unattended in rooms or elsewhere on the property.
Right of Refusal: The Roosevelt Inn is a privately owned property and the management reserves the right to refuse service to anyone.
Liability: Use of the pool, exercise equipment and/or recreational facilities at the Roosevelt Inn shall be entirely at the risk of the user who assumes sole responsibility for the use of said equipment or facilities. Rules regarding the use of such equipment or facilities are clearly posted and the persons or guardians of minors on the Roosevelt Inn premises shall be responsible for understanding and following such rules.
These policies supercede all previous policies and shall remain in effect until revoked or superceded.

Updated 1 March 2010

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